Expanded Ellettsville license branch opens

"Our customers in rapidly growing northwestern Monroe County and surrounding areas now have a new and improved license branch in Ellettsville," Stiver stated. "The customer-friendly design will help our staff provide even better service in a professional environment."

"With the new branch design, we can improve the efficiency of our operations and maintain or reduce customer visit times," said Stiver. Average customer visit times at the Ellettsville branch in 2008 are just over 7 minutes, compared to the statewide average of about 9 minutes, according to Stiver.

The new Ellettsville branch is 1,200 square feet larger than the former branch. This additional space allows for more seating and the installation of a public restroom. The customer service area has expanded from five to six computer terminals with space available for two more terminals in the future.